Discover the comprehensive features that make ReviewPanel the ultimate Google review management platform. Our tool is packed with capabilities to save you time, provide actionable insights, and keep your online reputation protected. From automated review collection to advanced analytics, ReviewPanel has everything you need to manage Google Business Profile reviews at scale.
Stay on top of every new review without lifting a finger. ReviewPanel automatically synchronizes your Google reviews on a daily schedule, so you never miss recent feedback. You can also trigger manual updates on demand for those moments when you need the latest information immediately. With 24/7 review monitoring and real-time alerts, you'll be notified of new customer feedback right away, enabling you to respond promptly and keep customers happy.
Connect your Google Business Profile once, and let ReviewPanel fetch new reviews from all your locations every day automatically.
Need an update between automatic syncs? Simply use a refresh coin to instantly pull the latest reviews any time.
Get notified (via email or dashboard) as soon as a new review is detected, so you can address customer feedback quickly.
Turn raw review data into actionable intelligence. ReviewPanel provides Google review analytics that help you identify trends, measure performance, and understand customer sentiment. Our dashboard goes beyond basic star ratings – you get interactive charts, filters, and forthcoming sentiment analysis tools to truly comprehend your reviews.
Track your average ratings over time, number of new reviews per week, and response rates all in one place. Identify patterns at a glance.
Our team is working on AI-driven sentiment analysis to automatically highlight the tone of customer comments (positive, neutral, or negative) and extract common themes. This will give you instant insight into what customers love and what needs improvement.
Discover patterns in your feedback. For example, spot if a particular location or time of year sees lower satisfaction, or if a new policy is affecting customer sentiment.
Easily generate custom reports focusing on the metrics that matter to you. Export your analytics to CSV or PDF to share with stakeholders or to archive data for later reference.
Managing multiple business locations' Google reviews is no longer a headache. ReviewPanel is built for multi-location management, allowing you to handle all your Google Business Profiles from one unified dashboard. Whether you have 2 locations or 200, our interface scales to keep everything organized.
Switch between different locations or view aggregated stats for all locations at once. No more logging in and out of separate Google accounts – save time by managing everything centrally.
Filter reviews and analytics by location, region, or other tags. Compare performance between branches (e.g., see which store has the highest ratings this month).
In future updates, you'll be able to perform actions across multiple locations at once, like generating a combined report or applying the same notification settings to all locations.
Review management works best when your whole team is on board. ReviewPanel's collaboration features let your team work together efficiently while keeping control in your hands.
Invite colleagues to join your ReviewPanel workspace with a secure login. Share access to specific locations or the entire dashboard without sharing your Google account credentials.
Assign user roles (e.g., Owner, Admin, Read-only) to control who can adjust settings or purchase refresh coins. Team members can help monitor reviews and extract insights, but you maintain oversight.
See who on your team connected a location, refreshed data, or exported a report. Changes are tracked so you have full transparency on team actions.
Enterprise accounts can brand the dashboard with their own logo and colors. When you share review insights or invite clients, the platform can reflect your brand, providing a seamless experience.
We understand that your Google reviews and business data are sensitive. That's why ReviewPanel is built with enterprise-grade security and reliability from the ground up.
You use your own Google API credentials to link ReviewPanel to your Google Business Profile data. This means you retain control – you can revoke access at any time. We never store your Google password, and our access to your data is read-only unless explicitly stated otherwise.
All data transmitted between Google and ReviewPanel is encrypted using TLS. Your data at rest is encrypted as well. We employ multi-factor authentication, regular security audits, and strict access controls on our servers.
ReviewPanel is cloud-hosted with a robust infrastructure, ensuring that your review dashboard is available whenever you need it. We guarantee 99.9% uptime with redundant systems and 24/7 monitoring.
We never sell or share your data with third parties. Your reviews and analytics are used only to provide you the service. (See our Privacy Policy for details.) If you ever decide to leave, you can export your data and delete your account at any time.
Make the most of your review data by integrating with your workflows:
Every chart or table in ReviewPanel can be downloaded as a CSV or PDF with one click. Whether you need to send a weekly report to your boss or archive monthly reviews, exporting is simple and quick.
Soon, advanced users and partners will be able to access an API to pull review data or analytics into their own systems. This will enable integration with CRM systems, marketing dashboards, or other tools your business uses.
We're working on expanding beyond Google. In the near future, you'll be able to manage reviews from platforms like Yelp and Facebook right alongside your Google reviews in ReviewPanel – all in one dashboard.
Common questions about ReviewPanel's features and capabilities
Yes. During setup, you'll create a Google Cloud project (if you don't have one) to generate secure API credentials. Don't worry – our step-by-step guide makes this easy, and it's a one-time process. This approach ensures you own the access to your Google Business Profile data, enhancing security and transparency.
Currently, ReviewPanel is focused on Google Business Profile reviews – the ones that appear on Google Search and Maps. However, support for other major review platforms is on our roadmap. We know businesses often juggle multiple review sources, and we plan to integrate those so you can manage all your customer feedback in one place.
At the moment, ReviewPanel's strength is in aggregating, monitoring, and analyzing your reviews. We provide direct links to your reviews so you can respond via your Google Business Profile. We're exploring features like automated response suggestions for the future, but for now responding to reviews is done directly through Google's interface (ensuring you follow Google's reply guidelines).
Refresh coins are a flexible way to control on-demand updates of your review data. All accounts get automatic daily or weekly syncs (depending on plan). If you want to fetch the latest reviews more frequently – for example, right after a big customer event – you can use a refresh coin to trigger an update immediately, rather than waiting for the next auto-sync. One refresh coin = one manual refresh action. Higher-tier plans include some free coins each month, and you can purchase extra coin packs as needed.
There's effectively no limit on the number of reviews – we'll import all reviews associated with each location you connect. The number of locations you can connect depends on your plan (for example, Personal covers up to 2 locations, Professional 10, Enterprise is unlimited). If you need to manage more locations than your current plan allows, you can upgrade plans or contact us for a custom solution.
Every feature in ReviewPanel is designed to simplify your work and amplify the impact of your Google reviews. If you're excited to streamline your review management, we invite you to get started with our free demo or jump right into a plan that fits your business.
Have questions? Check our Pricing for plan specifics or Contact us – we're happy to help.