Contact Us

Have questions, feedback, or need support? We're here to help you succeed with ReviewPanel.

Get in Touch

Choose the best way to reach us based on your needs

Email Support

For general questions, feedback, and partnership inquiries

support@reviewpanel.dev

We respond within 1 business day

FASTEST RESPONSE

Dashboard Support

Submit tickets directly from your ReviewPanel dashboard for account-specific issues

Dashboard → "Support Tickets" (bottom left sidebar) → Create Ticket

Priority support with faster response times

Critical Issues

For urgent technical problems affecting your business operations

urgent@reviewpanel.dev

24/7 monitoring for critical issues

Support Information

What you can expect when you contact us

Support Hours

  • Email Support:24/7 (Response within 24h)
  • Dashboard Tickets:Mon-Fri 9AM-6PM EST
  • Critical Issues:24/7 (Response within 2h)

Help Us Help You

  • Describe the issue clearly
  • Include your account email
  • Share screenshots if relevant
  • Mention your browser/device

Frequently Asked Questions

Quick answers to common questions

How quickly do you respond to support requests?

Dashboard tickets get priority response within 4-8 hours during business hours. Email support is answered within 24 hours, and critical issues receive immediate attention 24/7.

What's the difference between email and dashboard support?

Dashboard tickets automatically include your account details and subscription information, allowing us to provide faster, more accurate support. Email is great for general questions and pre-sales inquiries.

Do you offer phone support?

Currently, we provide support through email and dashboard tickets, which allows us to provide detailed, documented responses. For complex issues, we may schedule a screen-share session.

Can I request new features?

Absolutely! We love hearing feature requests from our users. Submit them through your dashboard or email, and we'll consider them for our product roadmap. Customer feedback drives our development priorities.

Need Help Getting Started?

Our team is here to help you succeed with ReviewPanel. Don't hesitate to reach out!