Contact ReviewPanel Support

Whether you're a solo entrepreneur just getting started or managing hundreds of locations, we're here to help you succeed with Google review management.

✓ Setup in < 10 clicks✓ Plans from $4.99/month✓ 24/7 critical support

Get in Touch

From quick questions to enterprise onboarding – we're here to help at every business level

Email Support

For general questions, plan recommendations, setup help, and feature requests

support@reviewpanel.dev

We respond within 1 business day

FASTEST RESPONSE

Dashboard Support

Submit tickets directly from your ReviewPanel dashboard for account-specific issues, billing questions, and technical support

Dashboard → "Support Tickets" (bottom left sidebar) → Create Ticket

Priority support with faster response times

Critical Issues

For urgent technical problems affecting your Google review sync, widget functionality, or dashboard access

admin@reviewpanel.dev

24/7 monitoring for critical issues

Support Information

Fast, friendly support for businesses of every size

Support Hours

  • Email Support:24/7 (Response within 24h)
  • Dashboard Tickets:Mon-Fri 9AM-6PM EST
  • Critical Issues:24/7 (Response within 2h)

Help Us Help You

  • Describe the issue clearly
  • Include your account email
  • Share screenshots if relevant
  • Mention your browser/device

Support FAQ

Quick answers to common support questions

How quickly do you respond to support requests?

Dashboard tickets get priority response within 4-8 hours during business hours. Email support is answered within 24 hours, and critical issues receive immediate attention 24/7. We treat every customer equally, whether you're on our $4.99/month plan or Enterprise.

Do you help with setup and onboarding?

Absolutely! While ReviewPanel is designed for easy setup (less than 10 clicks), we're happy to help with Google Business Profile connections, widget embedding, team workspace setup, and any questions about automated sync schedules.

What's the difference between email and dashboard support?

Dashboard tickets automatically include your account details, plan information, and subscription status, allowing us to provide faster, more accurate support. Email is perfect for pre-sales questions, plan recommendations, and general inquiries.

Can I get help choosing the right plan?

Yes! We're happy to help you choose between Personal ($4.99/month for 1-3 locations), Professional (up to 15 locations with team features), or Enterprise (unlimited locations with advanced features). Email us with your business details and we'll recommend the best fit.

Do you offer phone or video support?

We primarily use email and dashboard tickets for detailed, documented support. For complex setup issues or enterprise onboarding, we can schedule screen-share sessions to walk through the process together.

Can I request new features or improvements?

Absolutely! We love hearing feature requests from business owners at every level. Whether you need better widget customization, additional sync options, or new analytics features, submit your ideas through your dashboard or email. Customer feedback directly influences our roadmap.

Ready to Automate Your Google Reviews?

From setup questions to enterprise onboarding, our team is here to help you succeed with automated review management. Get started today!

Personal plan starts at $4.99/month • Setup in less than 10 clicks • 24/7 critical support