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Workspaces let you organize locations and team members into isolated environments. Each workspace has its own roles and permissions.
A workspace is an isolated environment containing locations, team members, and settings. Members of one workspace cannot see data in another workspace unless they're invited to both.
Use workspaces to separate clients (for agencies), departments, regions, or brands.
| Role | Permissions |
|---|---|
| Owner | Full access. Manage billing, delete workspace, manage all members and locations. |
| Admin | Manage locations and settings. Invite/remove members. Cannot delete workspace or manage billing. |
| Member | View data and draft review replies for approval. Cannot manage workspace resources. |
| Client | View data and approve or reject reply drafts, subject to the designated approver. Cannot draft replies or manage workspace resources. |
Go to Dashboard → Workspaces → New Workspace. Give it a name and optionally assign locations.
From workspace settings, enter an email address and choose a role. The invitee receives an email with a link to join.
Owners manage all member roles. Admins manage members and clients, but cannot promote users to Admin.
Workspace activity is tracked for audit purposes. Logged events include:
| Plan | Workspaces | Members per workspace |
|---|---|---|
| Professional | 3 | 3 |
| Enterprise | 10 | 10 |
| Agency | 50 | 25 |
Limits include the owner and may be adjusted by a custom agreement. Included billable seats are confirmed in your quote. Starter and Personal use a personal account context without team workspaces.